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Friday, 7 September 2018

NCC to sanction telecoms companies for "call masking"


NCC to sanction telecoms companies for "call masking"




The Nigerian Communication Commission has said that it will impose appropriate sanctions on any telecoms operator that allows the illegal masking of international calls.

Call masking refers to termination of international calls with local telephone numbers displayed on a receiver’s phone screen.

Alhaji Ismail Adedigba, Deputy Director, Consumer Affairs Bureau of NCC told News Agency of Nigeria in Yenagoa on Friday that the trend was illegal and fraudulent.


He said:
NCC is focused on the protection of consumers in the telecommunications space in Nigeria and the development of the sector over the years has thrown up contemporary challenges in the industry like call masking.

We have outlawed it and we encourage subscribers who receive international calls with local numbers showing on their phone screens to report to us in NCC by calling our toll free number 622.

Calls to 622, are at no cost, we expect them to give us the number displayed so that we can trace the erring operator for appropriate regulatory sanctions.

Our regulatory mandate includes consumer protection and to shield them from market exploitation and fraud.
 
He said that the NCC was working to acquire appropriate technologies to nip call masking in the bud rather than rely on subscribers reports.

 




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